The clippings file·2020
Spoke Phone raised $7 million to migrate companies off legacy phone systems
A $7 million raise funded Spoke Phone's work moving companies off legacy phone systems. Spoke brings call recording, transcription and monitoring to mobile devices as well as desktops, which is where regulated teams in healthcare, financial services and insurance have had a blind spot.
We backed Spoke because regulated industries are required to capture and monitor customer conversations, and mobile has been a persistent blind spot that legacy phone systems never solved well. The team went straight at that gap with SOC 2 and HIPAA-grade compliance built in, which is table stakes for selling into healthcare and finance. Layering automated call quality and coaching on top turns a compliance obligation into something teams benefit from using.